The case study looks at the project that South of Tyne Pathology undertook with Galliford Try to bring general pathology services from three trusts into a single automated facility after the recommendations were first made by Lord Carter in 2009.

The brief was developed through a rapid programme of collaborative dialogue. A series of workshops with pathology staff from all three Trusts were held, with a senior member of staff taking single point of responsibility for decision making, this ensured that consistent direction and programme was maintained.

Download: Gateshead case study – Galliford Try